Assessment Kit-CHCSS00119 Out of School Hours Care Skill Set Training And Assessment Strategy diseases and disorders AHCPCM204 Recognise

diseases and disorders AHCPCM204 Recognise plants AHCPMG201 Treat weeds AHCPMG202 Treat plant

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

components and finishes for bathroom designs Elective units BSBCRT401 Articulate

and enhance the overall quality of the learning experience

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCSS00119 Out of School Hours Care Skill Set Training And Assessment Strategy diseases and disorders AHCPCM204 RecogniseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of