Assessment Kit-BSB30215 Certificate III in Customer Engagement SIR religious and dietary considerations for

religious and dietary considerations for food production FDFOP3004A Operate interrelated processes in a packaging system If you require RPL Kits with comprehensive benchmarking

service and repair track type drive and support systems AURKTB001 Diagnose and repair mobile plant braking systems AURKTQ001 Diagnose and repair mobile plant final drive assemblies AURKTD002 Diagnose and repair mobile plant steering systems AURHTF002 Diagnose and repair heavy vehicle diesel fuel injection systems AURTTX006 Diagnose and repair hydrostatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR010 Repair wiring harnesses and looms AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM013 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDIV001 Work with diverse people CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Assessment Kit-BSB30215 Certificate III in Customer Engagement SIR religious and dietary considerations forOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of